Recognizing the importance of stakeholders and their different communication needs will allow graduates of this course to accurately and empathetically provide the right information, in the right way, to the right people.
Viewing Category: Professional Development
This course covers the following subject matters: Overview of the ER organizations, systems & roles; The relative response room processes & roles; Managing Information; Communications (effective handling of phone calls); Managing stress in self & others; Verifying emergency response information & management; Communication techniques; Delivering information to relatives.
During this course students will learn how to prepare risk reduction plans and discuss their integration into sectoral developmental programs; analyze issues and challenges in the implementation of community based risk reduction and climate change adaptation programs, discuss areas of professional development; and build commitment and value systems to promote community empowerment for climate-inclusive community risk reduction.
During this course, students will be provided with a range of practical combative measures that can be implemented with combative clients, public and situations where do-no-harm is the core principle.
After successful completion of this course students are expected to be able to: explain and contrast the concept of urban resilience and vulnerability; understand links and interactions between urban development, disaster risk and governance processes; assess the impact of disasters on changes in governance and urbanization; analyse the place of social capital, community, and government institutions in disaster response; apply learning from the course to design and evaluate proposals for enhancing societal resilience to crises.
Upon completion of this course, students will be able to describe the Communication Planning Process; undertake a situational, audience and channel analyses; develop communication objectives for specific audiences in a given scenario/ disaster/ emergency; formulate appropriate messages for specific audiences; and conceptualize appropriate Risk Communication Material.
During this course students will learn to identify risks to an organizations cyber environment; differentiate cyber risks of a large organization from those of a small company, clinic, or Small Office / Home Office (SOHO); identify specific laws and acts both foreign and domestic related to business continuity; and develop an appropriate Disaster Recovery / Business Continuity (DR/BC) implementation plan.
Upon completion of this course, students will be able to demonstrate an understanding of research design; know why educational research is undertaken, and the audiences that profit from research studies; Identify the overall process of designing a research study from its inception to its report; and present an analysis of ethical issues in educational research, including those issues that arise in using quantitative and qualitative research.
During this course students will learn to understand the basics of how global warming is affecting extreme events and increasing vulnerability to hazards.
Using the latest case studies and recent research, supervisors and leaders will actively plan their strategic goals, identify roles & responsibilities, develop stress-management plans for team members and pre-plan their crisis & emergency philosophy & reporting – including media liaison and social media.