This course examines methods of resolving conflict experienced by Emergency Response and Risk Management Groups, Service Partners and members of the general public in risk critical situations.
Viewing Category: Professional Development
Case Study Investigation
During this course, students will be provided with a range of case studies from different types of real-world emergencies.
Introduction to Financial Concepts of Emergency Services
This course is an introduction to the fiscal policies, procedures, and problems encountered in the administration of emergency service organizations — specifically governmental entities, non-profit, tax based and volunteer organizations.
Organizational Behavior
This course introduces organizational behavior, the social-scientific study of individuals and groups in work organizations. Built on findings from psychology, social-psychology, sociology, and cultural anthropology, this course examines employee motivation and job satisfaction, factors influencing levels of job performance and psychological dimensions of the work environment.
Major Emergency Management
During this course, students will learn to review, manage and assess the information available during an emergency situation in a timely manner to establish priorities and to take effective actions such as implementation of predetermined emergency response plans and procedures in the context of the current emergency being faced.
Offshore Installation Management (and onshore)
This course is designed for Offshore Installation Managers (OIM), Superintendents or Person In Charge (PIC) who are designated as Incident Managers in Controlling Emergencies on Offshore Installations.
Business Continuity Planning
This course covers the fundamentals and concepts of Incident Management, BCM & DRM; The principles of the Risk Matrix, frequency and impact and the resilient organization; Design & development of a robust BCM/DRM strategy & structure; Implementation of a BCM strategy; The feedback loop and keeping BCM systems current and effective; and, Ensuring organizational readiness and resilience is maintained.
Crisis Management Teams
This course focuses on the roles & responsibilities of the Crisis Leader in identifying different types of crisis situation and their particular key factors. Students will be familiarized with the duties & responsibilities of the CMT members, the emergency command & control (ECC) facilities, information management, the importance of preplanning & maintaining a state of readiness, and Establishing & maintaining communications with internal and external agencies.
Disaster Risk Management Planning
During this course students will learn about the scope and context of Disaster Risk Planning (DRP) with an environmental focus, as well as its role and importance in reducing risks. Students will learn how to plan, facilitate, and coordinate DRP activities in their country interactively with national stakeholders.
Incident Action Plans: Theory & Practice
First responders, emergency managers and veterans will take this course to understand the theory behind their practice and increase their professional capacity when responding to a major emergency. This course is also aimed at personnel who form part of the Emergency Response organization.
